In-Home and Remote Computer Services & Pricing

We believe in straightforward, flat-rate pricing—not hourly charges—so you’ll always know the cost before we begin. The rates below cover our most common repair services, with no hidden fees or surprises.

If you’re not sure which service applies to your situation, or if you’d like a custom estimate, please give us a call at (916) 644-0585.

Note: Hardware not included if required.

Remote Services

These are repairs and tune-ups we can do right through your internet connection — no visit needed. This works well for things like fixing email issues, removing popups or scams, checking virus protection, installing updates, and general troubleshooting. You don’t have to move your computer or schedule a house call — we connect safely and securely online. Every session includes a full system check for protection and performance.

Quick Session

Resetting passwords
Setting up printers
Installing or updating small software programs
Checking and updating antivirus protection
Setting up basic email accounts
Removing pop-ups or adware
Running a general performance check

Standard Session

Removing viruses and malware
Updating the operating system
Fixing complex email or account issues
Installing multiple software programs
Providing guidance for setting up backups
Tuning system performance
Troubleshooting connected devices (like scanners, webcams, or external drives)

In-Home Services

These are best when the issue can’t be fixed over the internet — like setting up a new computer, transferring data from an old one, fixing hardware problems, troubleshooting Wi-Fi, or working with multiple devices. The value is simple: you don’t have to unplug or move anything. We come directly to your home, take care of the setup or repair, and make sure everything is working properly before we leave. Every visit also includes a full system check for protection and performance.

Basic Visit

Small hardware changes (like adding/replacing RAM or connecting accessories)
Setting up printers or other devices
Fixing Wi-Fi or home network issues
Installing updates for Windows/macOS and other software
Setting up or troubleshooting email accounts
Removing pop-ups, adware, or unwanted programs
Checking antivirus protection and overall system health

Extended Visit

Full system rebuilds or major upgrades
Setting up networks for multiple devices
Replacing major hardware (like motherboards or graphics cards)
Backing up and transferring data across several devices

Standard Visit

Setting up a new PC and transferring files from your old one
Reinstalling Windows when needed
Removing viruses, malware, and other threats from multiple devices
Installing or upgrading several software programs
Replacing hardware (like SSDs/HDDs) and installing the operating system
Optimizing small home networks for better speed and reliability
Fine-tuning performance across multiple devices